Need some help? Our local Help & Advice team is available to assist with colour, product and service questions.

How do I contact Dulux Help and Advice?
Submit your enquiry below or alternatively, our Call Centre is available for phone enquiries 6 days a week on 0800 800 424 and LiveChat 7 days a week.
Technical
Monday - Friday: 7am – 6pm AEST
Saturday: 9am – 3pm AEST
LiveChat
Monday - Friday: 9am – 6pm AEST
Saturday: 9am – 6pm AEST
Sunday: 10am – 3pm AEST
Services
Monday - Friday: 8:30am – 5pm AEST
Christmas Hours
Wednesday 24th December 7am-1pm AEDT
Thursday 25th December CLOSED
Friday 26th December CLOSED
Wednesday 31st December 7am-1pm AEDT
Thursday 1st January CLOSED
Friday 2nd January - CLOSED
Monday 27th January 7am-3.30pm AEDT
Our friendly Customer Service team can help you. Call 0800 800 424 and speak to one of our team members or submit an enquiry via our online form.
Ask an expert. Use LiveChat to speak to one of our consultants for help about colour, products, projects and more.
Fill out our enquiry form and our expert Customer Service team will get back to you about your request.
In An Emergency
If there has been a safety, health or environmental emergency involving one of our products, please contact our Emergency Response service on 0800 220 770 (24 hours). In the event of an emergency, please DO NOT e-mail us as our e-mail service is not monitored with the intent to provide emergency response.
