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Privacy Statement

Dulux New Zealand is a division of DuluxGroup (New Zealand) Pty Ltd  (NZ Company Number 2355191)  ("Dulux").  The terms "we", "us", "our" refer to the company and any of our affiliated companies.Your privacy is important to us: Dulux will use the information you submit and may disclose it to third parties to respond to your enquiry. Dulux (and its marketing and communications agencies on its behalf) may also use your name and contact details to send you information for this purpose. If you opt in to receive updates for Dulux products or promotions, Dulux (and its marketing and communications agencies on its behalf) may also use your name and contact details to send you information for this purpose. Dulux may disclose the information to contractors, market research organisations, marketing and communications agencies and related bodies for these purposes. We may also exchange your personal information with other related companies and our service providers, such as our technology providers.Please refer to our Privacy Policy, available on our website (www.dulux.co.nz/privacy-policy) or on request. It contains further details about: (i) the personal information we collect; (ii) what we do with it;  (iii) where we send it;  (iv) how you can access and correct it;  (v) how you can lodge a privacy complaint regarding the handling of your personal information;  (vi) how we handle those complaints;  (vii) online privacy;  and  (viii) the types of service providers we use.If you have any questions regarding the way Dulux handles your personal information or wish to seek access to, or correct, personal information we hold about you, please contact our Privacy Officer via privacy@duluxgroup.com.au or call +613 9263 5678.


In An Emergency

If there has been a safety, health or environmental emergency involving one of our products, please contact our Emergency Response service on 0800 734 607 (24 hours). In the event of an emergency, please DO NOT e-mail us as our e-mail service is not monitored with the intent to provide emergency response.


Consumer Enquiries

Speak to one of our skilled customer service consultants.

Dulux Customer Service
Phone: 0800 800 424
Fax: 0800 801 424 - orders only
Email: enquiries@dulux.co.nz

Open 6 days a week.  Reduced hours on public holidays.

Detailed hours:

Monday to Friday Saturday Sunday
7.30 am - 7.00 pm 8.30 am - 3.00 pm
10.00 am - 4.00 pm


AcraTex & Protective Coatings

AcraTex & Protective Coatings technical advice and order hotline
Phone: 0800 800 424
Fax: 0800 801 424 - orders only

Open 6 days a week, until 7.00pm eastern standard time. Reduced hours on weekends and public holidays.

Detailed hours (AEST):

Monday to Friday Saturday Sunday
7.30 am - 7.30 pm 8.30 am - 3.00 pm
10.00 am - 4.00 pm

Graham Gates
Dulux Protective Coatings Business Manager
+64 (0) 9 442 9112
+64 (0) 21 926223

Robert Knol
National AcraTex Manager
+64 (0) 21 858 743
+64 (0) 9 827 8078

Ross McWhinnie
South Island AcraTex Manager
+64 (0) 21 926 206
+64 (0) 3 363 8351

Dougal Strang
AcraTex Business Development Representative
+64 (0) 27 404 6678
+64 (0) 3 363 8358


Dulux Powder Coatings Customer Service

Technical advice and order hotline
Phone: 13 24 99 (Australia Only)
International: +61 3 8787 4500
Free Call Fax: 1800 804 649 (Australia Only)
International: +61 3 8787 4542
Email: powder@dulux.com.au

Dulux Powder & Industrial Coatings
31 B Hillside Road Glenfield
Auckland 0627
New Zealand

Customer Service Hours (AEST):

Monday to Sunday
9.00 am - 5.00 pm


Cabot's Premium Woodcare Brands

Phone: 1800 011 006

Intergrain Timber Finishes
Phone: 1800 630 285

Feast Watson
Phone: 1800 252 502

Meet our contributors

Bree Leech

Bree Leech is the creative director behind the Dulux Colour Forecast. Collaborating closely with Dulux trend forecaster Andrea Lucena-Orr to create the trends and Heather Nette King to produce & style the images, Bree Leech's extensive experience in the design industry helped shape the Dulux 2016 trends. "Colour trends are intriguing and often complex, I love being able to bring them to life in imagery that is both beautiful and tells a story."

Heather Nette King

Interiors stylist and writer for leading Australian and international interior titles, Heather Nette King's love of colour is an important influence on the Dulux colour forecast imagery and ideas. Collaborating with Bree, Heather has conceptualised, styled and produced the images for the past 3 years. "Getting to feature colour in unique combinations and inspire others to do the same makes this one of my favourite projects".

Our suppliers

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