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My home
Win a luxury escape to cardrona
Terms and conditions
My home
Win a luxury escape to cardrona
Terms and conditions

Dulux Cardrona Luxury Escape

Terms and conditions

Competition details

Promotion Name

Dulux Cardrona Luxury Escape

Promoter

The Promoter is DuluxGroup (Australia) Pty Ltd (ABN 67 000 049 427). New Zealand: 150 Hutt Park Road, 5010 Gracefield, Lower Hutt.

Promotion Type

Game of chance

Promotion Period

The Promotion will commence on 01/03/2024 and close at 11:59PM NZ time on 30/04/24 (Promotion Period).

Participating Store

Stores participating in this promotion are national Dulux stockists that stock Dulux-branded products, as well as the dulux.co.nz online store. (Participating Store).

It is the responsibility of the entrant to check with the Participating Store as to which store category the outlet is in, and subsequently which prizes are available to be won in the particular Participating Store.

Entry Restrictions

This promotion is only open to residents of New Zealand who are aged 18 or over.

This promotion excludes Dulux Trade Account Holders. Please refer to the Dulux Trade Account Holder Cardrona promotion and the related Terms and Conditions.

Employees (and their Immediate Families) of the Promoter, the Participating Store or its parent companies, subsidiaries or affiliated companies, or any agencies associated with this promotion are ineligible to enter. “Employees” means any directors, management, employees, consultants, officers and contractors or other such people who perform work under the control of another in exchange for payment. “Immediate Family(ies)” means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child, parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin and the persons referred to above includes natural and non-natural relations (in the opinion of the Promoter).

The Promoter is responsible for determining whether a person is an eligible entrant in its absolute discretion. The Promoter may require entrants to provide reasonable proof that they meet the requirements for entry in the Promotion.

How to enter

To be eligible to enter and be eligible to win, entrants must, during the Promotion Period, purchase four (4) litres or more of any Dulux branded paint product (each an “Eligible Product”) in a single transaction from a Participating Store (Qualifying Purchase).

After making their Qualifying Purchase, entrants must, during the Promotion Period, visit www.dulux.co.nz, follow the prompts to the promotion entry page, select which Participating Store their Qualifying Purchase was made at, and submit the entry form with all required details, including the entrant’s full name, email address, postcode, contact number and a copy of their proof of purchase, as well as agreeing to receive marketing material from the Promoter and selecting that they have read and accept these Terms and Conditions.

For clarity, the acceptable file formats for receipt uploads are JPG and PNG with a max size 3MB.

Prize draw

A random electronic prize draw will take place at Dulux New Zealand Head Office, 150 Hutt Park Road, Gracefield, Lower Hutt, 5010, NZ by a representative of the Promoter at 2pm on 02/05/24.

The first valid entry randomly drawn from all valid entries received up to the time of the relevant draw will win a Prize as detailed below.

A random electronic prize draw will take place at Dulux New Zealand Head Office, 150 Hutt Park Road, Gracefield, Lower Hutt, 5010, NZ by a representative of the Promoter at 2pm on 02/05/24.

The first valid entry randomly drawn from all valid entries received up to the time of the relevant draw will win a Prize as detailed below.

The Promoter may draw additional reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn.

Prize details

Cardrona Luxury Escape: The opportunity to enter for the chance to win a luxury escape for two people including:

  • Return airfares from the winners nearest airport to Queenstown airport with Air New Zealand including 23kg check-in baggage allowance.

  • Three nights accommodation at Stone Ridge Estate for two people.

  • Car hire for three full days including comprehensive insurance for AWD/ SUV style vehicle. Should winners not hold a valid NZ driver’s license, shuttles to and from the airport to the accommodation will be provided instead.

  • Breakfast daily. 

  • Five-course fine dining experience (with a bottle of wine up to the value of $100), at the hotel accommodation.

  • Choice of one of the five activities for two (pending availability). Options to be supplied by the Promoter to the Prize Winner.

  • NZD$2,000 cash spending money provided in form of a Prezzy Card.

The total value of the Prize is up to NZD$12,000.

Notification

Prize winner will be notified by phone and in writing two business days of the applicable draw and the winner’s name will be published at www.dulux.co.nz from 06/05/24.

Prize Claim Date and Time

Prizes must be claimed within 3 months of the end of the Promotion Period.

Unclaimed Prize Draw

If a prize remains unclaimed or is forfeited for any reason, the Promoter may conduct a further draw or draws as the Promoter deems necessary to distribute any unclaimed prize(s), subject to any written directions under relevant Lottery and Gaming Regulations. The Unclaimed Prize Draw (if any) shall take place at 2pm on 31/07/24 at the same location as the original draw.

Entry Limits

A maximum of three (3) entries permitted per person.

Verification/Proof of Purchase

Entrants must retain their original itemised receipt/s to verify each entry and must retain these until their prize has been received. Failure to produce the proof of purchase for all entries when requested may, in the absolute discretion of the Promoter, result in invalidation of ALL of an entrant’s entries and forfeiture of any right to a prize. Purchase receipt(s) must clearly specify the store of purchase and that the purchase was made during the Promotion Period but prior to entry.

A copy of the full purchase receipt must be successfully uploaded with the entry form for the entry to be accepted. If an entry is incomplete or indecipherable or the purchase receipt does not accompany the online entry form (or the receipt is incomplete, illegible, or indecipherable), the entry will be deemed invalid. Entrants should check to ensure that their purchase receipt details comply with the submission requirements and that the receipt has been successfully uploaded online. Should an entry be incomplete, the promoter reserves the right to use reasonable endeavours to contact the entrant in an effort to verify the entry, however the promoter is not obligated to do so. To ensure the validity of their entry, it is each entrant's responsibility to provide the full purchase receipt and all other requested information, as specified in these Terms and Conditions.

Additional prize terms

If any prize (or part of any prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a replacement prize to an equal value.

The Prize winner must travel within 12 months of winning the Prize holiday. The Promoter or its agencies will make the winners’ travel reservations, subject to booking and flight availability. Travel and activities are subject to availability at all times. Restrictions and block-out periods may apply including school holidays. Prize includes prepaid airfare taxes and standard checked luggage surcharges. Further conditions may apply.

If for any reason the winner does not, once the holiday prize has been booked, take the holiday prize at the time stipulated, then the holiday prize will be forfeited. Once travel has been booked no changes may be made. The winning entrant and his or her travelling companion must travel on the same flight, at the same time and are responsible for their own transportation from their homes (whether they live in a metropolitan area or a regional area) to their nearest airport. The Promoter may book flights with any airline in its absolute discretion.

All costs associated with the travel prize which are not expressly stated to be included in the Prize details, such as incidental hotel charges (such as mini bar, movies, telephone calls, food, or beverages), transfers, meals, taxes, insurance, other travel or accommodation, luggage costs and all other ancillary costs, are the responsibility of the winner.

The winner and their travelling companion are responsible for ensuring they have all necessary travel insurance and documents required to travel to Queenstown and Cardrona. Any alterations or extensions to confirmed Prize details must be approved in advance by the Promoter (at its sole discretion) and will be at the expense of the winner. The Promoter is not responsible for the cancellation, delay or rescheduling of any part of the travel Prize and any costs incurred by the winner or their travelling companion as a result (including accommodation costs) will be the responsibility of the winner. The winner is responsible for ensuring that they and their travelling companion are fit to travel and have received appropriate immunisations and/or health checks prior to taking the Prize. The Promoter makes no representations about the travel destination. A credit card imprint or cash deposit may be required by the hotels from the winning entrant at check-in to the hotel for incidental charges during the winning entrant’s (and his or her companion’s) stay. The winner or their travelling companion must hold a valid credit card and present it at check-in. Package is based on 2 people sharing a room. The Promoter is not responsible for any damage to their hotel room caused or contributed by the winning entrant or his or her companion.

The Prize winner is responsible for compliance with any health, and other requirements for entry listed within the holiday itinerary.

For the avoidance of doubt, any costs incurred in travel insurance and/or required identification for travel are the responsibility of the Prize winner.

Participation in the travel prize is subject to such other terms and conditions as may be imposed by those involved in providing other goods or services included in the prize (Third Party Terms).

Travel Prize participants are responsible for compliance with all applicable Travel Requirements and Third Party Terms and bear all risks associated with failure to comply with any of them. They will be required to maintain an acceptable standard of behaviour while a participant in the Prize. The Promoter assumes no liability (and will provide no compensation) to a Prize winner and/or travelling companion who, as a result of any failure to comply with any Travel Requirements or Third Party Terms: (a) is unable to participate in the Prize (or any part of it); (b) is refused entry into any country; or (c) suffers any other loss or damage.

Prizes are valued in New Zealand dollars. The Promoter accepts no responsibility for any variation in the prize value. Prize winners are advised that tax implications may arise from their Prize winnings and they should seek independent financial advice prior to acceptance of their Prize.

Permit Numbers

N/A

Terms and Conditions

  1. Information on how to enter the Dulux Cardrona Luxury Escape promotion and prizes form part of these Terms and Conditions. Participation in this competition is deemed acceptance of these Terms and Conditions.

  2. All entrants acknowledge that the Promoter can rely on these Terms and Conditions even if the Promoter only learns of a person’s ineligibility after the Promoter has awarded a prize to the ineligible person. Return of the prize or payment of its equivalent value to the Promoter may be required by the Promoter if this occurs.

  3. Each entrant is responsible for ensuring his or her familiarity with these Terms and Conditions at the time of participation. The Promoter’s decision not to enforce a specific restriction (whether communicated to an entrant or not) does not constitute a waiver of that restriction or of these Terms and Conditions generally.

  4. Incomplete and indecipherable entries and any entry which has incorrectly entered personal information or contact details shall be deemed an invalid entry. No responsibility is accepted by the Promoter for late, lost, misdirected, ineligible or illegible/inaudible entries (including lost, stolen, forged, defaced, or damaged proof of entry or things required by the Verification Requirements).

  5. The Promoter’s decision in relation to any aspect of these Terms and Conditions and the Promotion is final and binding on every person who enters. No correspondence will be entered into.

  6. The Promoter may, in its sole discretion, declare any or all entries made by an entrant invalid, and/or prohibit further participation by an entrant in this Promotion or a prize event/activity if the entrant:

    1. disrupts, annoys, abuses, threatens, harasses, or attempts to do any of these things to the Promoter, another entrant or potential entrant of, or anyone else associated with, this Promotion.

    2. submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process; or

    3. engages in conduct in relation to this Promotion, which is misleading, deceptive, fraudulent, or damaging to the Promoter's goodwill or reputation.

  7. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law to modify, suspend, terminate, or cancel the Dulux Cardrona Luxury Escape promotion, as appropriate.

  8. The Promoter may, in its absolute discretion, edit, modify, delete, remove or take down any part of an entrant’s entry.

  9. Entries must be received by the Promoter and will be deemed to have been received at the time of receipt by the Promoter. Online and other electronic entries are deemed to have been received at the time of receipt into the promotion database and not at the time of transmission by the entrant.

  10. Each entrant acknowledges that there may be inherent risks involved in entering this Promotion or taking or participating in the prize(s). Any entrant, prize winner and/or participants in a Promotion event may be required to sign an acknowledgement of risk and waiver of liability for participation in the Promotion or a Prize event and to expressly acknowledge that entry into this Promotion or participation in a Promotion event or Prize may be inherently dangerous and that if they choose to participate they will do so at their own risk. A reasonable level of health and fitness may be required. The Promoter reserves the right to preclude the participation of anyone refusing to sign the acknowledgement/waiver or any person who is suffering from asthma, epilepsy, significant back or neck problems, physical or mental disabilities, or is pregnant or in the Promoter's sole discretion is not able or suitable to participate in any of the experiences for reasons of the participant's own or anyone else's safety.

  11. Any costs associated with accessing the Promotion website are the entrant’s responsibility and are dependent on the internet service provider used. Entrants must submit their entries and/or claims manually using an internet browser.

  12. The Promoter is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, communication network, computer equipment, software, technical problems or traffic congestion on the Internet or at any website, or any combination thereof, including any error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise, injury or damage to entries or to participants' or any other person's computer related to or resulting from participation in or down-loading any materials in this Promotion. If the Promotion is not capable of being conducted due to circumstances beyond the Promoter's control, including due to any technical or communications problems, the Promoter reserves the right to amend, suspend or cancel the competition subject to approval from any relevant authority.

  13. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.

  14. As a condition of claiming a prize, the winners may be required to (at the Promoter’s discretion) sign any legal documentation as and in the form required by the Promoter and/or prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form.

  15. The Promoter may communicate or advertise this promotion using Facebook and/or Instagram or another social media platform. However, the promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram or any other social media platform. Entrants are providing their information to the Promoter and not to Facebook or Instagram. Each entrant completely releases Facebook and Instagram from any and all liability in connection with this Promotion.

  16. The prize(s) and/or parts of the prize(s) is/are not transferable or exchangeable and cannot be taken as cash (unless the prize is cash). If a prize, or an element of a prize, is unavailable for any reason, the Promoter reserves the right to substitute another prize of equal or greater value for that prize, or element of it, subject to the approval of any relevant authority. The Promoter and its representatives will not be liable for any damage to or delay in transit of prizes.

  17. The use of any automated entry software or any other mechanical or electronic means that allows an entrant to automatically enter the Promotion repeatedly is prohibited and will render entries submitted using such means as invalid.

  18. Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the Promotion, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) use of the prize.

  19. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury, illness or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this competition or accepting or using any prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law). Nothing in these conditions restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act well as any other implied warranties under any applicable law including the Consumer Guarantees Act 1993 (NZ).

  20. Entrants irrevocably consent and assign to the Promoter all intellectual property including copyright in the images submitted by them during this competition. Entrants also irrevocably consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.

  21. The Promoter collects personal information in order to conduct the Promotion and may, for this purpose, disclose such information to third parties required for the provision of the prizes. Entry is conditional on providing this information. The Promoter may disclose the information for those purposes to its related bodies corporate and contractors. If entrants do not provide the information requested they will not be able to enter the Promotion.

  22. In addition to the privacy term set out above, if the entrant has ticked the "opt-in" box, the Promoter may also use personal information entrants provide to send information about the Promoter's products and services (including via electronic means) and may disclose the information to its related bodies corporate, agencies and contractors (including call centres, advertising agencies and direct mail houses) the Promoter engages for that purpose.

  23. Any attempt to deliberately undermine the legitimate operation of this Promotion may be a violation of criminal and civil laws and should such an attempt be made, whether successful or not, the Promoter reserves the right to refer the matter to law enforcement authorities and/or to seek damages or such other civil remedies as the Promoter may determine from time to time to the fullest extent permitted by law.

  24. The Promoter is bound by the New Zealand Information Privacy Principles contained in the Privacy Act 1993 (NZ). A copy of the Promoter's privacy policy can be viewed at www.dulux.co.nz/privacy-policy. To request access to, or to update, personal information the Promoter holds about them, entrants can contact the office of the Promoter.

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