Basic safety information is included on the labels of our products. For more information, you can obtain a Safety Data Sheet (SDS) on the individual product. This information is available from the product pages of this website, or you can contact Dulux Customer Service on 0800 800 424.
If there has been a safety, health or environmental emergency involving one of our products, please contact our Emergency Response service on 0800 220 770 (24 hours). In the event of an emergency, do not email us because our email service is not monitored with the intent to provide emergency response.
In buildings that are very old, it is possible that some of the original paint or primers may still contain lead. Extreme care should be taken with the removal of these coatings. They should not be sanded or burnt. Independent chemical laboratories can test paint flakes for lead. Further information can be obtained from WorkSafe New Zealand on 0800 030 040.
Never dispose of unwanted paint by pouring it down household or storm water drains.
Water-based paints can be treated with Dulux ENVIROSOLUTIONS®: Waste Paint Hardener. This product turns the liquid paint into a solid mass, which can then be disposed of responsibly. Unwanted solvent-based paints can be disposed of by pouring the excess onto an absorbent material such as kitty litter, cardboard or shredded paper. Allow to dry before disposing. The can, once emptied, can be placed in household recycling bins.
For the disposal of larger quantities of paint, contact your local council. Sustainable practices are at the heart of our business. Dulux are proud to offer a Paint Take-Back Service as part of our commitment to the environment. Refer to painttakeback.co.nz for details.
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