1. Get started

1.1 A quick look at Dulux® Snapshot®

Snap button

  • Press to turn Dulux Snapshot® on and to capture a colour.
  • Press and hold for five seconds to turn Snapshot® off.

Indicator lights

  • Cycle when Snapshot® is calibrating, or when not paired to a paired smartphone, or when capturing a colour.
  • Glow steady when Snapshot® is paired to a smartphone and is ready to capture a colour.


  • Before turning Snapshot® on, ensure dial is closed. Do not open the dial until the indicator lights glow steady.
  • Open the dial by rotating the dial left.
  • Before turning Snapshot® off, remember to close the dial to protect the aperture.

1.2 Set up and pair with your smartphone

To get started, download the Dulux Snapshot® app from the iOS App Store, or the Google Play Store.

Tap the snap button to turn Snapshot® on. Snapshot’s indicator lights will begin rotating, indicating that Snapshot® is ready to pair with a smart phone. Open the Dulux Snapshot® app and follow on-screen instructions to complete the pairing process.

When paired, Snapshot’s indicator lights will stop rotating. Snapshot® will now automatically pair to your smartphone when the Dulux Snapshot® app is open.

Follow the instructions on your smartphone to finish setup and choose your region. For information on how to change this setting later, see Change region on page 3.

You might need to charge Snapshot® before pairing it with your smartphone. For information on charging, see Charge Snapshot® on page 3.

1.3 Change Region

Open the Dulux Snapshot® app, then tap the gear icon to open Settings for Snapshot®. To change region settings tap on Region.

1.4 Charge Snapshot®

Connect Snapshot® to your computer using the included USB cable. You must connect Snapshot® to a USB 2.0 or USB 3.0 port on your computer.

Snapshot’s indicator lights cycle when charging if not paired to a smartphone. When paired, the indicator lights glow steady when charging.

To check remaining power when paired, tap the gear icon in the Dulux Snapshot® app to open Settings. Snapshot® automatically turns off after 5 minutes of inactivity.

2. Using Snapshot

2.1 Capture colour

Place Snapshot® directly onto a surface and press the snap button.

The three Dulux colours that best match your hue are automatically displayed in the Dulux Snapshot® app. Tap each option to switch to it.

For best results:

Use Snapshot® on even, solid colours.

Always place Snapshot® directly onto the surface.

Keep Snapshot® still until the colour appears in the Dulux Snapshot® app.

2.1.1 Name a colour

Give each colour a name to help remember it by such as Smith’s Lounge Room.

Tap on the ‘Rename this Colour’ field to enter a custom name.

Stored names are visible in your colour list for quick reference.

More information about the colour list can be found on page 6.

2.1.2 Favourite colours

You can favourite a colour by tapping on the empty star.

You can un-favourite it by tapping the star again. Stars are visible in your colour list and in groups for quick reference.

For more information about the colour list, see Colour list on page 6. For more information about groups, see Groups on page 6.

2.1.3 Share colours

Quickly share a colour via email, text message or on social networks by tapping the share icon.

2.1.4 Delete colours

Remove a colour from your colour list by tapping the rubbish bin icon.

2.2 Colour List

The colour list stores all of your captured hues, with the most recent colours on top.

On iOS, reach the colour list by tapping on the paint tin icon. On Android, swipe right to reach the Colours tab.

Delete colours from the list by tapping Edit on iOS or the pencil icon on Android, then tap “-“ next to the colour you want to delete.

2.3 Groups

Organise and manage your colours in groups.

On iOS, reach your groups by tapping on the swatch book icon. On Android, swipe right to reach the Groups tab.

2.3.1 Edit groups

Tap Edit on iOS or the pencil icon on Android to enter edit mode. To rename a group, tap on its name. To delete a group tap “-“ next to the group you want to delete. Only two groups cannot be deleted: Recently Added and Favourites

2.4 Calibrate Snapshot®

Snapshot® automatically calibrates every time it turns on.

Ensure the dial is kept closed until calibration is complete and the indicator lights glow steady.

The Dulux Snapshot® app will ask you to calibrate Snapshot® manually if the dial is left open during automatic calibration.

3. Safety, Handling, & Support

3.1 Important safety information

Handling: Handle Snapshot® with care. It is made of plastic and has sensitive electronic components inside. Snapshot® can be damaged if dropped, burned, punctured, or crushed, or if it comes in contact with liquid. Don’t use a damaged Snapshot® as it may cause injury.

Repairing: Don’t open Snapshot® and don’t attempt to repair Snapshot® by yourself. Disassembling Snapshot® may damage it or may cause injury to you. If Snapshot® is damaged, malfunctions, or comes in contact with liquid, contact Dulux.

Battery: Don’t attempt to replace the Snapshot® battery yourself—you may damage the battery, which could cause overheating and injury. The lithium-ion battery in Snapshot® should be replaced only by Dulux, and must be recycled or disposed of separately from household waste. Don’t incinerate the battery.

Charging: Charge Snapshot® with the included cable connected to a computer or to power adapters that are compatible with USB 2.0 or later. Using damaged cables or chargers, or charging when moisture is present, can cause electric shock, injury, or damage to Snapshot® or other property.

3.2 Important handling

Cleaning: Clean Snapshot® immediately if it comes in contact with anything that may cause stains — such as dirt, ink, makeup, or lotions. To clean:

1. Disconnect all cables and set Snapshot® to sleep (press and hold the spot button for 5 seconds).

2. Use a soft, lint-free cloth.

3. Avoid getting moisture in openings.

4. Don’t use cleaning products or compressed air.

Cleaning products and abrasive materials may damage the appearance and function of Snapshot.

Using connectors, ports, and buttons: Never force a connector into a port or apply excessive pressure to a button, because this may cause damage that is not covered under the warranty. If the connector and port don’t join with reasonable ease, they probably don’t match, check for obstructions and make sure that the connector matches the port and that you have positioned the connector correctly in relation to the port.

Operating temperature: Snapshot® is designed to work in ambient temperatures between 32º and 95º F (0º and 35º C). Snapshot® can be damaged and battery life shortened if stored or operated outside of this temperature range. Avoid exposing Snapshot® to dramatic changes in temperature or humidity. When you’re using Snapshot® or charging the battery, it is normal for Snapshot® to get warm.

3.3 Snapshot® support

For additional support please call customer service on 13 23 77

3.4 Restart or reset Snapshot®

If something isn’t working right, try restarting Snapshot®, forcing the Dulux® Snapshot® App to quit, or uninstalling the Dulux® Snapshot® App.

More Snapshot® information

Warranty summary

Warranty summary for the Dulux Snapshot app


A summary of FAQs for consumers about Dulux Snapshot