Moving to electronic delivery of invoices and statements

In line with our commitment to continue to provide our customers the best possible service, we are changing our default delivery method for invoices and statements to email.

Unless otherwise requested, from the 1st May 2019 onwards, all invoices and statements will be emailed.

To register your email address or to continue to receive paper invoices and statements by post, register your preference through the link below.


Over the coming months, we plan to send follow up reminders by mail to customers for whom we continue to have no email address.

The feedback from our customers who already have email delivery is that it is more reliable and a much faster way of receiving billing documents than by post - as well as being better for the environment.

If you would like further information regarding the move to electronic delivery of invoices and statements please use the contact information below.

Contact Us

Speak to one of our skilled customer service consultants.

Dulux Customer Service
Phone: 0800 800 424

Open 6 days a week. Reduced hours on weekends and public holidays.

Detailed hours (NZST):

  Monday to Friday Saturday Sunday
  8.00 am - 5.00 pm 9.00 am - 4.00 pm